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Throughout our work, we noticed a persistent problem in healthcare: gaps in the patient journey. That's why we developed the Spark.
Sparks are moments sprinkled throughout the patient journey designed to engage patients, fill in the missing links, and help guide patients through their experience. We collaborate with your team to uncover the powerful points of interaction that create a spark!
What makes a Spark?
Content Timed for the Right Moment
Information is most powerful when presented at the right micro-moments, leading to greater patient engagement.
Content Used to Engage
Engaging videos, 3D animations, analogies and other high-impact visuals used to distill complex topics into easy to understand concepts.
Tailored to Activate Behavior Change
Relevant, personalized content to address specific conditions and stages of care, change behaviors and improve clinical outcomes.
Enriches Touch Points
Enhance communications via post visit materials, reminders and other patient communications to bolster relationships between care team and patients,
Extends Patient Care
Supports patient needs beyond the physician through engaging video content used at home, at the bedside or during office wait times.
Improves Health Literacy
Increase patient understanding with high-impact videos versus text based approaches, increasing adherence to treatment plans and improving clinical outcomes.
Supports Quality Measures
Improve patient satisfaction and effectiveness of care plan guidelines through high-quality, action-oriented content.
The Spark Effect
LENGTH OF STAY
NO SHOW RATE
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